Dear Buyer Service, On September 25 my 12 12 months outdated son, Aaron Silvers was booked on American Airlines flight 1358 flight at 3:10PM from Chicago O’hare in path to L. a. LAX airport. He was escorted by a pal on the loved ones, Lori Cooper, towards the airport and through safety to your gate. For your price of $a hundred and fifty which i previously paid, your airline confident me that my son could be Safe and sound and cared for very effectively. The flight was declared delayed the moment they arrived to the gate. Our spouse and children Close friend, Lori identified as into her Workplace to inform them that she was working late. The two of these acquired some lunch and waited. The flight was as a result of depart at four:15PM, so it wasn’t so inconvenient. They fulfilled again within the gate to board and also the attendant advised them which the flight was delayed Yet another half an hour or so as a consequence of depart at four:45PM.
My wife And that i choose to praise our flight attendant whose name was Rhonda. It's been a few years considering the fact that we have been dealt with so royally by a flight attendant. Right now, most flight attendants “do their task’, but putting forth no further energy. Rhonda radiated with her really like for her position and her pleasure in American Airlines. I believe she is one of your senior flight attendants, by the way she presented herself. We want so that you can Get hold of Rhonda and praise her for currently being this kind of an very exceptional employee and Excellent flight attendant.
I remaining LGA August 26, 2015 and have my baggage claim ticket but will need a copy of my airlinet ticket because I arrived household to search out my jewelry and purse have been missing from my luggage – I have filed a declare bu they need a copy of my ticket and I'm able to’t obtain it – can u send out me a replica of it or tell me how I can discover it — everything else was in tact nothing at all disturbed apart from this stuff and purse was laying of best and jewelry was in aspect pocket
My partner is in a nursing property with Alzheimer’s ailment. American is taking benefit of my unfortunate situation by insisting I fork out to transfer his miles to my account although I am the just one who has been accuring the miles whilst shopping Using the Benefit card. Disgrace on American Airlines. A technician can accomplish this by using a few strokes in minutes.
Please refund by total fare including the added $twenty I compensated for That which you stated was going to be extra room.
Just two months ago I had a flight from albany Ny to turtle Beach front with cease in Charlotte we landed a single hour 20 minutes later on we hook up for the terminal I'd two several hours lay about I operate from just one conclude to the other to my gate the plane remains attached but the person mentioned I needed to head over to clients service they tell me there isnt any rooms nascar is in city needed to camp out I the airport until morning she explained they need to have delayed that flight foodstuff courts are closed I still experienced time and energy to get on but she walked absent I don’t Assume I will fly American useful reference any more we even now experienced time
I attempted to make use of a $five hundred travel voucher for the modern flight and I was not able to do this as American Airlines refused to just accept the voucher. Please convey to travelers to maintain their seats rather than be ripped off by these fictitious vouchers that AA gives for travelers to surrender their seats.
After this conversation, I´ve attempted to cancel our flight (naturally I didn´t desire to fly During this plane any more), but the attendant company brusquely warned us that if the plane was repaired, our baggage would go Along with the plane! Regardless if I questioned For additional of three situations to have my baggage. Soon after +/- three hrs, Despite a lot of folks afraid and anxious the plane left towards Miami. As everyone within the airplane dropped the connection that might occur at 21: 30h, AA knowledgeable us that we'd be reallocated in another and past flight from the working day, at midnight. Specified The shortage of Area we encounter in the main flight (from São Paulo), we had managed to book the seat twenty, which there isn't any chair in front of us, so a little more space for the legs. Which fell down because of these problems with the hold off. Arriving on the airport, they made us run (the man of AA arrived in a little bit vehicle and claimed to everyone Hurry up Men, hurry up) into the plane. After we arrived in the doorway the supervisor told us that we would need to go different while in the airplane Which we lost the chair 20. She told us that she had to separate Other individuals persons to to let an adult with a kid. Amusing no?? What does she wished?? My 6 decades previous boy flying on your own??? I just said which i needed to fly with each other, it had been our previous working day of trip. I even take to generally be accommodated on the subsequent flight, she just reported, no you'll fly With this a person, and all over again I heard, your luggage will go on this flight. My son understood what i thought about this was talked about and begin to cry simply because he didn´t wished to be divided from one of us.
Previous, allow me to explain that for those who inquired about an approaching or current excursion, we question that you choose to Get in touch with our Reservations team, who can be found 24 hrs a day and can be in an even better position to reply questions about your journey. Inside the U.S., the toll-cost-free selection is
I have to admit that I was selfishly content to be able to book my flight prior to all of your current other buyers and that the agent was equipped to remove the costs.
I'm sorry to say that our expertise on the AA counter in Newark was under stellar – Of The 2 purchaser service reps for the counter aiding passengers checking in, a person dedicated her time and energy to ONLY Top notch travellers, and the other female appeared to do as minor as you possibly can – way too active worrying about what everyone else was doing – all other than what she could BE accomplishing! As the road grew lengthier, the fewer intrigued she became, and her Angle was horrific – It took us less time and energy to get into additional resources the Airport than it did standing in line to check in! (in excess of an hour with only 4 folks before us). By the time we stepped up on the counter – a whole new representative received on board – we needed to “calm ourselves down” – it is possible to visualize how another forty or so persons began to sense at the rear of us! As you frequently attempt to tell us, you “care” concerning the passenger, and this unique could use a little Mindset adjustment – or discover her Yet another position!
Also, there are actually identification requirements for the airport since it relates to domestic airline travel. All prospects age eighteen several years and older will have to existing Formal photo identification ahead of boarding the aircraft.
I had been lucky plenty of to get on board American Airlines Flight #32 (LAX – JFK) on labor day….my spouse and i were being seated individually…we experienced a Loss of life from the loved ones and have been gonna nyc to get a funeral…….
went for the Dominican Republic on vacation with my wife and son on july31 til aug 7th 2015 experienced a great time right up until time and energy to go home, the flight leaving about the aug7th experienced a delay for 8 several hours for departing to Miami then suppose to connect and check out dulles airport.